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Refunds and Cancellation Policy
Refunds and Cancellation Policy
This page explains general refund and cancellation considerations for Ensueno Technologies services and paid engagements.
Project and service fees
Fees for project work, hosting, domains, third-party services, and work already performed may be subject to the written agreement or invoice terms.
Cancellation requests
Cancellation requests should be communicated in writing so project status, delivered work, pending work, and any applicable costs can be reviewed.
Refund handling
Refund eligibility depends on the nature of the service, work completed, third-party costs, and the terms agreed for the engagement.
Key points
- Submit cancellation requests in writing
- Review project-specific agreement terms
- Third-party or completed work may be non-refundable
Confirm before payment
For any project, confirm refund, cancellation, and payment terms before approving the engagement.